FAQs
Are you factory or trading company?
We are an integrated manufacturer and trader.
Where is your factory located?
In Jinhua city, Zhejiang province.
Which port is near your factory?
Ningbo or Shanghai.
How long has your company been established?
Since 2016, more than 10 years.
From Guangzhou to your factory?
~6h by train, ~2h by plane.
Can you send equipment to my Guangzhou warehouse?
Yes, it is ok.
Can I deliver goods from other suppliers to your factory, then load together?
Yes, it is ok.
How many staff in your factory?
200 staff.
Factory to city hotel?
30 minutes.
Factory to airport?
1 hour.
Age range for your products?
Mainly designed for adults and the elderly.
How many production lines?
4 production lines.
How many technicians?
10 technical staff.
How many QC staff?
6 QC staff.
Major customers?
Aldi / Lidl.
Major market?
EU, US & Central Asian market.
Annual turnover (USD)?
13 million USD.
Production area?
5000m².
Warehouse area?
16000m².
Monthly capacity?
30000pcs.
Can you introduce your company?
Founded 2016, 10+ years manufacturing massagers & fitness equipment. Certified BSCI, ISO9001, ISO13485, ISO14001, CE, RoHS, FDA, FCC. Qualified supplier for Aldi, Lidl, HMS.
Main products?
Foot massager, vibration plate, neck & shoulder massager, head massager, eye massager, etc.
New products recently?
Air compression leg massager, foot massager, neck massager.
Which one is selling well recently?
Foot & leg massager, vibration plate, neck & shoulder massager.
How do you pack the equipment?
Usually: OPP bag + foam + color box + outer carton.
OEM / ODM acceptable?
Yes, welcome OEM & ODM.
Free spare parts?
Usually provide 1% free spare parts together with goods.
Design options lead time?
10-15 days.
Installation manual?
Yes, detailed and professional manual provided.
Sample? Free or charge?
We charge for samples. Sample fee refundable when you place order.
MOQ?
100pcs.
Delivery time?
Usually 7 days. Customized: 15-20 days.
Private label? MOQ?
Yes. Customized MOQ 500pcs (design, color, logo, material, package). Mostly starts from 20GP container.
Warranty period?
1 year.
Do you have quality control?
Yes.
How does your factory make quality control?
1) All raw materials environmental-friendly. 2) Skilful workers care every detail. 3) QC Department responsible for checking each process.
How can we guarantee quality?
Pre-production sample; regular inspections during production; final inspection before shipment.
Factory certificates?
BSCI, ISO9001, ISO13485, ISO14001.
Product certificates?
CE, RoHS, GS, ETL, PSE, CB, SAA, REACH, PAHS, CA65, etc.
Will you attend fairs to show products?
Yes.
Which exhibitions?
Canton Fair, ICEE, GSES, CES, ISPO, IFA, Autumn Fair Birmingham, etc.
Spring festival holidays contact?
Mobile: +15057836824 Email: sales08@jhxingbu.com
Terms of payment?
30% deposit, balance before delivery or upon BL copy.
Cash on delivery?
Sorry, not accepted.
Sample cost refundable?
Yes, sample fee refunded when order placed.
Door-to-door delivery?
Yes, door-to-door is ok.
Fast shipping support?
Yes, large items in stock, support fast shipping.
Most suitable transportation?
By sea.
